Customer and waiver lookup
Staff can search customers, compare website-signed policy records with third-party waiver status, and avoid treating one missing source as the whole truth.
Portfolio Case Study
Front desk API operations tool.
An internal staff tool that connects a website dashboard to a third-party scheduling system through protected server-side APIs.
Project Context
A read-first bridge between staff and scheduling data.
The front-desk tool was designed for staff who need quick answers during live operations: today's classes, customer search, roster context, waiver status, newest customers, and safe links back to the source scheduling platform.
The implementation keeps credentials server-side, protects the dashboard with role-aware access, caches selected reads, records audit events, and keeps write actions disabled unless explicitly configured later.
Class roster context
The tool reads daily classes, class rosters, reservation status, waitlist state, and profile context through server-side API calls.
Safety controls
Rate limits, CSRF checks, role permissions, audit logs, cache fallback, and disabled-by-default writes make the integration safer to operate.
Third-party API integration.
Server-side requests handle class sessions, reservations, customer profiles, notes, waiver status, and connection diagnostics without exposing bearer tokens.
Operational reliability.
Caching, stale fallback, timeout logging, request limits, and clearer staff-facing errors reduce pressure during busy front-desk moments.
Future-ready writes.
Check-in, checkout, notes, and exports exist behind role checks and explicit configuration so read-only testing can stay stable first.
Need a private tool connected to a third-party platform?
Greenhouse can build protected dashboards, API bridges, audit trails, read-only testing, and controlled write paths.